Reference

Your questions about correct score, answered

Q: How do I open a correct score account?

Go to our homepage and tap 'Open Account'. Enter your email, phone number and create a password. Verify your phone with the code we send, then add a payment method — DANA, OVO, GoPay or QRIS — and your account is live. You can explore the lobby and make your first deposit in seconds.

Q: Which payment methods does correct score accept?

We accept DANA, OVO, GoPay and QRIS. Deposits via any of these four methods usually settle in under a minute. Your balance updates in your account as soon as the wallet confirms the transfer. Where local law permits, we also accept verified bank transfers for larger amounts.

Q: How long do withdrawals take?

Most verified withdrawals return to your wallet within 24 hours. Your account settings show the expected timeline when you submit the request. You can track the status in real time — 'pending verification', 'approved' or 'sent to wallet' — on your dashboard. Urgent requests may be flagged for faster processing.

Q: What do I need to verify my account?

When you open your account, we ask for your phone number, email and a valid payment method like DANA, OVO, GoPay or QRIS. We send a verification code to your phone; enter it to confirm your identity. For withdrawals above certain amounts, we may ask for a second confirmation. This protects your account from unauthorised access.

Q: Can I play on my phone and desktop from the same account?

Yes. One account works across all your devices. Log in on your phone, tablet or desktop using the same email and password. Your balance, game history and preferences sync instantly. You can see all your active sessions in account settings and log out from any device remotely.

Q: What games are available on correct score?

Our lobby includes live dealer tables like baccarat and dragon tiger, slot rooms such as Aviator, Jewels of Prosperity and Fishing God, and live sports odds for football and esports like Dota 2. New titles are added each week. You can browse all available games from your account dashboard.

Q: How do I contact support if I have a problem?

Use the live chat in your account dashboard during business hours — we typically respond within 5 minutes. Outside hours, leave a message and we'll reply within 24 hours. You can also email us through your account settings for detailed requests about deposits, withdrawals or account access.

We've gathered the most common questions our players in Surabaya, Bandung and across Indonesia ask us about opening an account, making deposits, exploring the lobby and getting help…

Account setup stepsPayment methods — DANA, OVO, GoPay, QRISWithdrawal verificationLive chat support hours

Explore the Lobby Read FAQ

Understanding correct score from the ground up

This FAQ page walks through the real questions you'll have as you set up your correct score account and move through the lobby. We cover how deposits work when you fund via DANA, OVO, GoPay or QRIS, how to request a withdrawal and have it verified, where to find our support team during business hours, and how the account verification steps protect

your play. Every answer is written from the perspective of what you'll actually see and do on your device.

DANA
OVO
GoPay
QRIS

THREE PILLARS

What matters most in your first session

Lobby

Live tables, slots and odds all in one place

When you open your account, the lobby shows live dealer tables, slot rooms including Jewels of…

Payments

DANA, OVO, GoPay and QRIS deposits clear fast

Your deposit via any of these four local methods usually settles in under a minute.

Support

We're here when you need help

Our live chat is available during standard business hours, and you can message us directly from…

BY THE NUMBERS

What you'll find when you explore

Local payment methods — DANA, OVO, GoPay, QRIS

60+

Slot rooms and live dealer tables to explore

<1 min

Typical deposit settlement time via local wallets

24/7

Account access from mobile, tablet and desktop

HELP WHEN YOU NEED IT

How to reach our team

Team online

Live chat in your account

Open the chat icon on your correct score dashboard during business hours. We answer questions about deposits, withdrawals, game features and account status. Response time is typically under 5 minutes.

Help centre within the lobby

Browse FAQs about common topics — how to verify your account, deposit steps, withdrawal timelines and what to do if a transaction doesn't show. Updated daily with new player questions.

Email support for detailed requests

Send us a message through your account settings if you need help with account history, payment disputes or technical issues. We reply within 24 hours on business days.

WHY PLAYERS STAY

What we stand behind

Real payment rail integration

We partner directly with DANA, OVO, GoPay and QRIS so your deposits and withdrawals use the actual rails you already trust. No middleman delays, no additional verification steps beyond your wallet's own security.

Account verification that protects you

When you open your account, we verify your identity and payment method once. Withdrawals above certain amounts may need a second confirmation. This protects both you and your account from unauthorised access.

Transparent withdrawal timelines

Your account settings show exactly how long a withdrawal should take from the moment you submit it. Most verified withdrawals return to your wallet within 24 hours; emergency withdrawals are flagged in your dashboard.

Device compatibility across platforms

Play on your phone during commute times, switch to tablet at home, or use desktop for live tables. Your account balance and game history sync instantly across all devices where local law permits.

Session security and logout controls

You can see all your active sessions in account settings and log out from any device remotely. We log you out automatically after inactivity for your protection; you'll need to re-enter your password to resume.

Data stored locally and encrypted

Your payment methods, account history and game preferences are encrypted and stored on servers in regions where local law permits. We don't share your data with third parties outside our payment and support vendors.

What stays the same, session to session

Deposit methods never change mid-play	DANA, OVO, GoPay and QRIS are always available in the chip row. If one method is temporarily unavailable, we notify you in your account and offer alternatives. Your preferred payment rail is saved for next time.
Withdrawal requests show clear status	When you submit a withdrawal, you see 'pending verification', 'approved' or 'sent to wallet' in real time. You don't have to guess; the dashboard updates as we process your request.
Game libraries refresh on schedule	New slot rooms and live tables are added each week, but your saved games and game history never disappear. You can return to a table you played last month and pick up exactly where your game preferences were.
Live odds update by the minute	Football, Dota 2, and other live sports odds refresh every 60 seconds during active events. Your bets are locked in instantly; you see your stake and odds clearly before confirmation.
Account limits apply across all devices	If you set a weekly deposit limit in your settings, it applies whether you fund via mobile, tablet or desktop. You'll see your remaining limit on every deposit screen.
Support response time is our standard	During business hours, live chat responds within 5 minutes on average. Outside hours, we log your message and reply as soon as our team is available.
Bonus terms never hidden in fine print	Any promotion running this week appears clearly on your lobby dashboard with exact terms: how much you need to deposit, what the bonus is, and how to claim it if you choose to.

WHAT DEFINES CORRECT SCORE

Features that shape your experience

One account, all your games Your single login gives you access to live dealer tables…

Mobile-first design you'll recognise The lobby, wallet and live tables are optimised for phone…

Instant game switching Jump from live baccarat to Jewels of Prosperity to football…

Real-time balance display Your account balance shows above the chip row and updates…

Account history at a glance View your last 30 days of deposits, withdrawals, game rounds…

Settings sync across all sessions Change your preferred game category, notification preferences or withdrawal method…

The answers you're searching for