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Our Terms & Conditions – What You Need to Know

When you open an account with us, you're entering into an agreement that protects both you and correct score.

Account creation & verificationDeposit and withdrawal rulesHow we protect your data
correct score Our Terms & Conditions – What You Need to Know
WE'RE HERE TO HELP

How to Contact Us About Your Account

Questions about these terms or your account? Our support team is ready to clarify any clause, explain how a withdrawal works, or help you understand your rights as an account holder. You can reach us through live chat, email or phone during business hours. We aim to respond to account-related queries within two hours on weekdays.

Team online

Live Chat

Open the chat widget in your lobby to speak with our support team. Available during peak hours, typically 10:00–22:00 WIB on weekdays and weekends.

Email Support

Send account or terms questions to our compliance inbox. We respond to all emails within 24 hours, with detailed explanations of any policy questions.

Account Settings

Review your personal data, payment methods and account history directly in your Settings tab. Update your details or request a copy of your account data anytime.

YOUR DATA SECURITY

How We Protect Your Information

Your account data—name, email, payment details and betting history—is encrypted and stored securely on our servers. We never sell your information to third parties.

Encryption & Storage

All payments, account credentials and personal data are encrypted end-to-end. We store backups offline to protect against unauthorised access and data loss.

Payment Verification

Every deposit via DANA, OVO, GoPay or QRIS is verified against your registered mobile number. Withdrawals require two-factor authentication to prevent unauthorised claims.

Fraud Monitoring

We scan all transactions for suspicious patterns. If we detect unusual activity, we'll contact you via SMS or email before processing the withdrawal.

Data Retention

Account records, betting history and payment logs are kept for seven years after account closure for regulatory compliance and dispute resolution.

Third-Party Policy

We share your data only with payment processors (DANA, OVO, GoPay, QRIS) and licensed game studios. No marketing partners or data brokers have access.

Your Access Rights

Request a full download of your personal data, correct inaccuracies, or ask us to delete your account through Settings or support. Responses arrive within 14 days.

Terms & Conditions FAQ

These questions come up often when players in Surabaya and across Indonesia read our full terms. If you don't see your answer here, our support team is ready to walk you through any specific clause or account scenario.

You can browse the lobby and see game titles without an account. To deposit funds or place bets, you must accept the terms during sign-up. If you change your mind after registration, you can close your account anytime through Settings, and your unused balance will be returned to your payment method.

Yes. Log in, open Settings, and update your email, phone number or address. Your payment methods (DANA, OVO, GoPay, QRIS) are linked to your registered phone number; changes to that number must be verified by our support team to protect your account.

Deposits via DANA, OVO, GoPay and QRIS are instant; the funds appear in your lobby wallet within seconds. Withdrawals require a two-factor code sent to your phone. We process withdrawals within two hours on weekdays, usually faster. Minimum withdrawal is Rp 50,000; there is no maximum.

We retain all account records, betting history, and payment logs for seven years after closure. This helps us resolve disputes, comply with audits, and detect fraud. After seven years, your personal data is securely deleted. You can request early deletion through support, subject to any outstanding claims or regulatory holds.

No. One person may hold only one account at correct score. If we discover duplicate accounts, all linked wallets will be locked pending investigation. Multi-accounting breaches our terms and may result in permanent suspension and forfeiture of balances.

If you dispute a bet result or a transaction, contact our support team with your account ID and transaction date. We'll investigate within 48 hours and respond with a detailed explanation. If you remain unsatisfied, you can escalate to our compliance manager, who will make a final decision within seven days.

Account creation and eligibility depend on local law in your jurisdiction. We verify your location and legal age during sign-up. Game availability, payment methods and promotional offers may vary by region. If you move or travel, your account remains accessible where local law permits.